Discover the ultimate in warmth and lightweight comfort with Phenix down products, featuring superior stretch for maximum mobility in any adventure.
Product InformationPhenix selects only excellent quality down to give our products the lightest weight, greatest warmth and longest performance. Warm, lightweight and resistant to expansion, shrinkage and water absorption in changing weather, down is the best thermal insulation material nature ever invented. Phenix down products exceed the industry's 80% down and feather mixture standard for high-quality down products, and their shaper tension of well over 600 paddings are guaranteed in accordance with international down and feather regulations.
FEATURES
Delivery InformationStandard Delivery
£4.99Standard Delivery is completed within 2-3 working days after order confirmation, excluding weekends and public holidays. A delivery fee of £4.99 is applied to orders with a cart value under £75.
Next Day Delivery
£6.99Next Day Delivery is available for orders placed by 1 PM from Monday to Friday. Orders placed after 1 PM will be processed on the next business day, excluding weekends and public holidays. Postage Refunds cannot be issued for any delays.
Next Day Guaranteed
£9.99Next Day Delivery is guaranteed for orders placed by 2 PM from Monday to Friday. Orders placed after 2 PM will be processed on the next business day, excluding weekends and public holidays. In case of any unforeseen delays, a postage refund will be issued.
Saturday Delivery
£24.99Saturday Delivery is available for Orders Placed on Monday to Thursday, and Friday before 1 PM. Orders placed after 1:00 PM on Friday will be processed on the next working day.
Click and CollectMonday - 9:30am – 7:30pm
Tuesday - 9:30am – 7:30pm
Wednesday - 9:30am – 7:30pm
Thursday - 9:30am – 8:00pm
Friday - 9:30am – 7:30pm
Saturday - 9:30am – 7:00pm
Sunday - 11:00am – 6:00pm
Exchange & ReturnsAll items purchased from us are covered by the manufacturer’s warranty. If an item develops a fault due to a manufacturing defect within the warranty period, we will offer one of the following resolutions:
Please notify us within 48 hours of receiving your goods if you identify any defects.
If you find the size or color of your purchased item(s) to be incorrect, you are welcome to return them for an exchange. You can initiate an exchange request via our website or by scanning the QR code included on your packing note. Alternatively, you can reach out to our customer service team at customerservice@altimus.co.uk for assistance.
