We normally display items on the website from the current season. In most cases, stock can be taken from our main warehouse, and you will receive your item(s) within 2 working days from the point of placing an order. If we have to source the item(s) from one of our suppliers will take a little longer and delivery is usually within 5-7 working days. If you need your items by a particular date, please let us know by using the additional shipping notes. Next working day delivery, morning delivery, and weekend delivery may be available with a surcharge, depending on stock availability and delivery postcode. If this is required please call our customer service team on 0118 3040 050 to find the stock availability and next day delivery. For all next working day delivery orders please place order before 1 pm (GMT). All orders received before this time will be processed and dispatched the same day providing stock availability. If we don't have stock of any item you have ordered our team will get in touch with you within 2 business days from the day when the order has been placed.
We use DPD for our UK orders. For certain Postcodes, we use different couriers. If you have any priority over courier you can contact our customer service and they will organize accordingly which includes a small surcharge.
Tracking details will be emailed to you from us once the order is shipped. You will also receive text confirmation from the courier company if you mentioned your mobile phone number in your order.
All Standard delivery within the UK (Excluding certain postcode) is Free over £50. Standard delivery will be £4.99 (Excluding certain postcode) if the order value is less than £50.
Our international order postage will be calculated on our checkout page. Please refer to the Parcelforce or UPS or Fedex website for the delivery duration after you receive the tracking number. You will receive confirmation of a tracking numbers from Parcelforce or UPS or Fedex for your order.Europe
Starting from £17.99 - Delivered within 3 - 10 working days** Delivery will be Monday to Friday excluding public holidays.
Rest of the World
Starting from £34.99 - Delivered within 5 - 21 working days** Delivery will be Monday to Friday excluding public holidays.
Faster tracked & express delivery options are available where specified for some regions. Please contact us at firstname.lastname@example.org if you have a question about delivery times and shipping costs to your location
**Delivery times are approximate and not guaranteed - Parcels that are subject to Customs can be delayed beyond our control
When import taxes / duties are payable to Customs in the recipient's country, these are payable by the receiver (you the customer) and are not the responsibility of Altimus Retailers.
PLEASE NOTE - For larger/heavy parcels there may be additional shipping charges for some territories. We will contact you should this be the case.
We normally use DPD for all of our UK based orders and UPS or Fedex or Parcelforce for rest of the world. Please note that signature is required in all delivery options. We will take responsibility for the product until it will signed by yourself or anyone on your preferred premises. Altimus Retailers Ltd holds the right to cancel part or whole of your order at any point in time. For all other return policies and returns, terms and conditions are explained in our returns section.
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Did you know that we deliver to 94 countries or regions and offer a range of delivery options to suit you wherever you are in the world